1 · 30-day money-back guarantee
If Bzzip is not right for your business, you can ask for a full refund within 30 days of your first payment for a paid plan. This applies to monthly and yearly plans alike.
The guarantee covers the first payment for a plan. Renewals and later payments are not refundable, including for unused time, except where the law requires a refund.
2 · Cancelling
You can cancel at any time from Billing in the product. Your plan stays active until the end of the period you have paid for and does not renew. There are no contracts and no cancellation fees.
Yearly plans that are cancelled after the 30-day window stay active until the end of the year you paid for.
3 · How to ask for a refund
Write to hello@bzzip.com from the email on your account, with the subject "Refund request". You can also contact Paddle, our reseller, using the link in your payment receipt.
Refunds are issued by Paddle.com, our Merchant of Record, to the original payment method, usually within 5 to 10 business days of approval.
4 · When a refund is not given
We do not refund requests made after the 30-day window, renewals, or accounts closed because these terms were seriously broken (for example, sending spam).
5 · Who we are
Bzzip is operated by Preduzetnik Georgii Tcamaladze pr Beograd, Studentski trg 4, 7th floor, 11158 Belgrade (Stari Grad), Serbia, registration number 68347114, tax ID (PIB) 115413497. Payments are processed by Paddle.com, the Merchant of Record for all our orders. Questions: hello@bzzip.com.