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Instagram Direct

Instagram DMs, next to WhatsApp.

Your customers write on both. Answer both from one inbox, as a team — and let the AI Agent reply while you are busy.

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On the paid plans · Replies only, never mass messages
A boutique owner showing a garment to a customer

One inbox for both

Instagram conversations arrive beside WhatsApp, with the same assignment, notes and response targets. Nobody has to keep a second phone open.

The AI Agent answers there too

The same knowledge and skills that answer WhatsApp answer Instagram. When you reply yourself from the Instagram app, it steps back.

Photos, videos, voice notes

What customers send in Direct shows up in the conversation, and your replies with photos or files go back to Instagram.

Honestly: This is not an official Meta connection: Bzzip reaches Instagram through Unipile, a third-party service, and Instagram can ask an account to verify itself. You log in on Unipile's page, so Bzzip never sees your password. We only reply to people who wrote first — no mass messages. Instagram is on the paid plans and switched on by request.
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