Feature
Data-Driven Decisions
Dashboards, response time metrics, and team performance insights to run your agency smarter.
Dashboards, response time metrics, and team performance insights to run your agency smarter.
Real-time dashboards give you instant visibility into conversations, team workload, and client performance.
Track average first response time, resolution time, and follow-up rates across all channels and clients.
See each team member's workload, response rates, and SLA compliance. Identify top performers and coaching opportunities.
Understand message volume patterns by time of day, day of week, platform, and client to optimize staffing.
Per-client analytics help you prioritize resources and demonstrate value to your clients.
Each client workspace has its own analytics view. Share with stakeholders to demonstrate ROI.
See which platforms drive the most volume for each client. Adjust strategy based on real data.
Quantify the value your agency delivers. Messages handled, response improvement, and SLA compliance all in one report.
Set response time targets and get breach alerts before clients notice.
Dedicated workspaces for every client with isolated data and settings.
Manage all your client messages in one omnichannel inbox.
Launching April 2026. Be the first to try Bzzip with an exclusive 30% discount.