Response times
Reply before they give up.
Promise "we reply within 2 hours" — and watch the countdown on every open conversation.
Start freeThis shop promises 10 minutes. And keeps it.
Pick a target per business
30 minutes, 1, 2 or 4 hours, a day — or your own number. Each workspace makes its own promise, because a café and a workshop are not the same.
A countdown, not a report
Every waiting conversation shows the time left on your promise. A conversation about to go cold is visible before the customer gives up, not after.
The record behind it
Analytics show median first-reply time and how often the target was met — per workspace, from day one.
More of Bzzip
Make a promise. Keep it visibly.
Free to start · No card · Unlimited team members