Bzzip vs Whaticket: Which WhatsApp inbox wins?
Two tools, two pricing philosophies. Here is what actually differs — and which one makes sense for your team.
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Which should you choose?
Both are WhatsApp shared inbox tools. Whaticket charges per user, adds a fee for extra WhatsApp numbers, and its AI chatbot requires your own OpenAI API key paid separately. Bzzip charges per business workspace and includes the AI agent for free — you only pay for the AI key if you bring your own. If you have one or two people answering messages, the difference is small. As your team grows, Bzzip becomes significantly cheaper per conversation handled.
Feature-by-feature comparison
| Feature | Bzzip bzzip.com | Whaticket whaticket.com |
|---|---|---|
| Starting price | Free (bring your own AI key) | $49 / month |
| What the price is based on | Workspaces (businesses) — unlimited team members in every plan | Per user — 3 users on Basic, 8 on Pro; extra WhatsApp number +$20/mo |
| AI agent | Included in every plan, including free | Wäbot — AI chatbot available (requires your own OpenAI API key) |
| AI agent cost | Free on your own Anthropic or OpenAI key | Requires your own OpenAI API key — tokens paid separately from subscription |
| Team members | Unlimited in every plan | 3 on Basic ($49/mo), 8 on Pro ($109/mo) |
| WhatsApp Business API | Included — no separate subscription needed | Included but extra WhatsApp numbers cost $20/mo each |
| Second WhatsApp number | Add workspaces as needed | +$20 / month per extra number |
| Channels | WhatsApp today; Instagram DM, Facebook Messenger and TikTok coming soon | WhatsApp, Facebook, Instagram, WebChat, TikTok, Telegram |
| Knowledge base for AI | Yes — you write it, the AI answers from it | Yes — via Wäbot chatbot configuration |
| Response targets | Yes — configurable per workspace | Via team management tools |
| Annual discount | Early-bird pricing (Starter $39/mo, Growth $67/mo, Agency $139/mo) | ~20% (applied to per-user plans) |
Data checked September 2026. Whaticket AI (Wäbot) requires your own OpenAI API key — tokens paid separately. Source: whaticket.com/pricing, chatsell.net/whaticket-precios (Sep 14 2026). · Bzzip facts from bzzip.com/#pricing
You have three people answering WhatsApp — but only one screen.
With Whaticket, three people on the Basic plan costs $49/month. But as your team grows, every new agent adds to the bill — and WhatsApp numbers cost extra on top.
Bzzip charges per workspace, not per person. Your whole team is included in every plan. Add a new colleague and the price does not change.
You want AI to handle nights and weekends — but do not need enterprise budgets.
Whaticket's AI chatbot (Wäbot) requires your own OpenAI API key — tokens are paid separately from the subscription. Bzzip's AI agent is included free and answers from a plain-text knowledge base you write yourself.
Bzzip includes the AI agent for free in every plan. Bring your own Anthropic or OpenAI key and there are no usage limits. Write your prices, hours, and services — the agent answers in the customer's language and hands over when unsure.
You already pay for WhatsApp Business API separately — or did not know you needed it.
Whaticket's pricing adds $20/month for every extra WhatsApp number, on top of the per-user cost. And WhatsApp API itself is a separate contract with Meta.
WhatsApp Business API is included in every Bzzip plan. You do not buy it separately, and there are no per-number add-ons. It just works.